Happipets (“we,” “our,” or “us”) operates the Happipets mobile application (“App”) and website www.happipets.in (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App or Site to book boarding, grooming, and related pet care services.
By using our App or Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Address (for pickup/drop services, if applicable)
b) Pet Information
- Pet name
- Breed, age, and medical details (if required for service safety)
c) Payment Information
- Payment method details (processed securely via third-party payment gateways; we do not store your full payment information).
d) Usage & Device Information
- IP address, device type, operating system, and app usage statistics.
2. How We Use Your Information
We use the collected information to:
- Provide and manage pet boarding, grooming, and related services.
- Confirm and process bookings.
- Communicate with you regarding appointments, offers, and service updates.
- Improve our App, Site, and customer experience.
- Ensure safety and well-being of pets under our care.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Service providers: Payment processors, hosting services, and customer support tools.
- Pet care staff: Boarding and grooming partners who require details to provide safe and proper care.
- Legal authorities: When required by law or to protect our rights and users.
4. Data Security
We use industry-standard measures to protect your personal information. However, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You may:
- Access, update, or delete your account information.
- Opt out of marketing communications at any time.
- Request a copy of the personal data we hold about you.
For requests, contact us at: support@happipets.in
6. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will delete it promptly.
7. Third-Party Links
Our App and Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Happipets
📧 Email: support@happipets.in
🌐 Website: www.happipets.in